(Re)gistrations,
Simplified.
Delight your customers AND your customer service reps with REGYSTRD, an elegant Warrany Registration and Claims platform for ecommerce sellers.
View DemoWhat is REGYSTRD?
REGYSTRD is a highly customizable Warranty Registration and Claim platform. We make it super fast and super easy for your customers to register their purchases and to make claims, and super simple for you to review and approve them.
Added bonus for Amazon customers: REGYSTRD helps you build TOS-compliant remarketing lists. Your products, Your customers.
We currently integrate with Amazon Seller Central and Mailchimp (and soon with Shopify, WooCommerce, and Zapier)*
How it works
Check out our buyer and seller experience walkthroughs below.
Want to try it yourself?
Integrations
REGYSTRD integrates with several ecommerce platforms. Don't see what you need? Reach out to us!
Integrations
REGYSTRD integrates with several ecommerce platforms. Don't see what you need? Reach out to us!
Our Process
REGYSTRD is a powerful tool, but it is surprisingly simple to get started.
Try DemoOnboard
After granting us access to Amazon Seller Central data through LWA (it only takes a couple of clicks), we'll import your SKU listing reports. We'll also start downloading your order history and related records.*
*REGYSTRD does not import Amazon PII Amazon PII and is DPP compliant.
Publish
Make your private regystrd.app subdomain (or vanity URL)* available to your customers. Don't want to go live immediately? No worries. You can play around with the system and then reset before launch.
*vanity URL feature is coming soon.
Configure
Next, you'll define your warranty terms and conditions, policies regarding claim auto-approval versus manual review, map covered SKUs to current SKUs, and choose custom settings (such as your logo and brand colors).
Review
You review registrations and claims submitted by your customers. REGYSTRD makes it easy to view order history (including refunds and returns), to make changes to claims, and to contact customers for more information.
Fulfill
Once a claim is approved, you create 'one-click' fulfillment order requests that are sent through Amazon SP-API to Amazon FBA.* Don't use FBA? You can export your claims and then upload them into your 3PL of choice.
*If you've enabled auto-processing, then you don't have to lift a finger.
Our Process
REGYSTRD is a powerful tool, but it is surprisingly simple to get it up and running.
Try DemoOnboarding
After granting us access to Amazon Seller Central data through LWA (it only takes a couple of clicks), we'll import your SKU listing reports. We'll also start downloading your order history and related records.*
*REGYSTRD does not capture PII.
Configuration
Next, you'll define your warranty terms and conditions, policies regarding claim auto-approval versus manual review, map covered SKUs to current SKUs, and choose custom settings (such as your logo and brand colors).
Publish
Make your private regystrd.io subdomain (or vanity URL)* available to your customers. Don't want to go live immediately? No worries. You can play around with the system and then reset before launch.
*vanity URL feature is coming soon.
Review
You review claims submitted by your customers (all they need is an order number and an email). REGYSTRD makes it easy to view order history (including refunds and returns), to make changes to claims, and to contact customers for more information.
Fulfill
Once a claim is approved, you create 'one-click' fulfillment order requests that are sent through Amazon SP-API to Amazon FBA.* Don't use FBA? You can export your claims and then upload them into your 3PL of choice.
*If you've enabled auto-processing, then you don't have to lift a finger.